How do I take care of my Everli Garment?
We know you want your little ones to be as snug as a bug. Ensure that they stay comfortable and keep putting their best little feet forward by following the Everli Baby garment care guidelines: It is important to always check the individual care instructions attached before washing your garment. Washing with detergents that are […]
What makes Everli special?
Our garments are proudly manufactured in South Africa, enabling us to empower and support fellow local small tradesmen to grow our businesses together. We strive to source most of our raw material locally. We strive to use 100% natural fabrics including bamboo and cotton that are not only sustainable, but ensure that your baby grows […]
My product is faulty?
All our products are quality checked before leaving our premises. In the event that there is a fault with your purchased product, we sincerely apologize for this oversight. We will gladly replace or refund any product that is defective. Please note however that we will not replace/refund a garment that is damaged due to negligence. […]
Can I change or cancel my order?
Orders can only be canceled or changed within 12 hours of payment received as parcels may already be dispatched thereafter. Please note that cancellation of orders will attract a 15% fee that will be passed on to the customer. This fee is what our web host charges us to process your payments and orders. Upon […]
I would like to exchange my Everli Garment?
We want you and your little angel to be completely happy with your purchase. Should you wish to exchange a non-defective product within 7-days of the date that it was delivered, please retain the product in its original packaging, with labels attached, and do not wear the product at all. To arrange an exchange, you […]
Can I place an order for delivery in another country?
Please email us on firstname.lastname@example.org to discuss your options before placing an order.
Can I collect my order?
If you are based in PTA and would like to collect your parcel from our home-based office in Faerie Glen, Pretoria you can arrange to do so by sending an email to email@example.com before placing an order. An Everli representative will contact you to arrange a mutually beneficial date and time for collection.
How long does it take for my order to be shipped?
Orders that have all the products in stock will take, from receipt of proof of payment, approx 3-5 working days to be sent to major cities and approx 3-7 working days to be sent to outlying areas. If you require a rush order, you can email us on firstname.lastname@example.org and we will discuss rush order […]
How will my order be shipped?
We send all orders via courier – The Courier Guy/ Fastway to all major cities (takes approximately 3-5 working days from receipt of proof of payment) and Aramex to all outlying areas (takes approximately 3-7 working days from receipt of proof of payment). We charge a fee of R95 for all orders under R950. Orders […]
How can I track my parcel?
Once your order is dispatched you will receive a tracking number and the details of the Courier Services used for shipment.