Let’s answer a few of your questions.

Q. Can I buy a gift card?

A: Gift cards are delivered email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees

If you would like a physical gift card sent to some one through mail just simply check out using your own name and email address. Shortly after checking out you will receive an email with your gift card code. Simply forward this email to us at info@everlibaby.com please ensure that you include your recipient’s name, mailing address and any special message you want to say. We will confirm your request and take care of sending your physical gift card in the mail to your guest.

Q. How will my order be shipped?

A: We send all orders via courier – Fastway couriers to all mayor cities (takes approximately 3-5 working days from receipt of proof of payment) and Aramex couriers to all outlaying areas (takes approximately 3-7 working days from receipt of proof of payment).  We charge a fee of R95 for all orders under R950.  Orders over R950 will be at no charge.

Deliveries are done Monday to Friday between 8am and 5pm. If an order is made on a Friday, or during the weekend, it will only be processed on the following Monday.

Q. How will I know when my order has been shipped?

A: You will receive an email from us stating that you order has been sent and you will be sent a waybill number/tracking number to track your parcel’s delivery status.

Q. Can I deliver garments to family and friends?

A: Yes you can. Please ensure you enter the friend or family member’s address in the ‘home address’ field upon placing your order. The recipient will be asked for proof of identity upon delivery.

Q. How long does it take for my order to be shipped?

A: Orders that have all the products in stock will take, from receipt of proof of payment, approx 3-5 working days to be sent to major cities and approx 3-7 working days to be sent to outlying areas.

Everli produces certain items in small quantities, making them exclusive and subject to availability.  On the rare occasion that a product is out of stock it will take approx 21 working days as all our products are handmade with love and care and this could take some time.

If you require a rush order, you can email us on info@everlibaby.com and we will discuss rush order  options with you.

Q. Can I place an order for delivery in another country?

A: Please email us on info@everlibaby.com to discuss.